1xbd Responsible Gaming — Your protection is our priority
Enjoy entertainment within your own limits. 1xbd is committed to providing you with a safe, informed, and enjoyable gaming experience.
What is responsible gaming?
Online gaming is a form of entertainment — not a source of income. 1xbd believes every player can take care of their time, money, and mental well-being while playing. Responsible gaming means setting your own budget and time limits, fulfilling your responsibilities to your family, and playing for fun — not to chase losses.
We want you to stay in control at all times. That is why 1xbd offers multiple protection tools that you can activate from your account whenever you need them. Our support team is available 7 days a week, 24 hours a day via live chat or email.
Remember: continuously placing bets in the hope of recovering lost money is a sign of risky behavior. Give yourself a break, spend time with family, and reach out for support if you feel you need it.
Watch out for these warning signs
- Spending more money than your budget allows
- Repeatedly playing to try to recover lost money
- Hiding your gaming from family or friends
- Unable to focus on work or studies
- Feeling restless or irritable when not gaming
- Borrowing money or taking on debt to place bets
Our Protection Tools
1xbd provides these tools to keep your gaming experience safe. They can be activated from your account at any time.
Deposit Limits
Set your own maximum daily, weekly, or monthly deposit limit. Once the limit is reached, the system will automatically stop accepting further deposits.
Time-Out
Want to take a break for a few days? You can temporarily disable your account for anywhere from 24 hours to 30 days. Your account will be reactivated automatically when the break ends.
Self-Exclusion
If you feel gaming is getting out of control, activate self-exclusion. This is a long-term account deactivation that requires a request to reactivate.
Session Timer
Track how long you have been playing. After a set amount of time, you will receive a notification reminding you to take a break.
Gaming History
View a complete history of all your bets, wins, losses, and transactions at any time. This gives you a clear picture of your spending.
Age Verification
A minimum age of 21 is required to open an account on 1xbd. We verify identity documents to ensure that minors cannot access the site.
Tips for playing responsibly
- Set a maximum budget before you play — only play with money you can afford to lose without it affecting your daily life.
- Do not make gaming your only form of entertainment. Keep a healthy balance with family, friends, and other hobbies.
- Never play while drinking or under mental stress — it is harder to make sound decisions in that state.
- Accept losses as a normal part of the game. Do not try to place bigger bets to make up for what you have lost.
- Set a daily time limit for gaming and stick to it.
- Winning is possible, but so is losing — no game can guarantee a win.
- Review your gaming habits regularly. If you notice any change, contact support right away.
Protection for those under 18
1xbd strictly follows a policy of keeping minors away from gaming. Our minimum age requirement is 21. Identity documents are verified at the time of account registration.
For parents and guardians
If you suspect a child or family member is using online gaming sites, take the following steps: enable parental controls on computers or mobile devices, review browsing history, and have an open conversation with your child.
Age verification process
A national identity card or other government-issued ID must be submitted at the time of registration. Some services may be limited until verification is complete. This is done for your protection.
Deposit Limits & Budget Management
Minimum Deposit
You can start on 1xbd with as little as ৳100. Play with small amounts to keep your budget under control.
Withdrawal Limit
The minimum withdrawal amount is ৳500. Withdrawing your winnings promptly is a healthy gaming habit.
Weekly Budget
Set a fixed budget at the start of each week. Once that amount is used up, wait until the following week.
Bonus Awareness
Read the terms and conditions carefully before claiming a bonus. Stay aware of wagering requirements so you are not disappointed later.
Need help?
24/7 support
Our support team is always ready to assist with any gaming-related concerns. Help is available in both Bengali and English.
Contact us via live chat or email
When should you seek help?
If you feel gaming is getting out of control — your relationships with family are suffering, you are facing financial problems, or your stress levels are rising — do not wait, contact us right away.
The 1xbd support team will assist you with self-exclusion, setting account limits, or temporarily closing your account. Your personal information will remain completely confidential.
Frequently asked questions
Play responsibly, enjoy the experience
Know your limits and play within them. 1xbd is here for you — in good times and when you need support.
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